Hours: Mon–Sat, 9:00 AM – 6:00 PM+24-hour order processing+Genuine electrical hardware+3–7 business days delivery across Pakistan+Hours: Mon–Sat, 9:00 AM – 6:00 PM+24-hour order processing+Genuine electrical hardware+3–7 business days delivery across Pakistan+
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  3. Privacy Policy

Privacy Policy

How Solotronics Tech collects, uses, and protects your personal information when you browse, create an account, or shop with us.

Last updated: June 20, 2026

1. Introduction

Solotronics Tech("we", "us", or "our") operates an online store at www.solotronicstech.com selling electrical hardware and related products in Pakistan. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the choices you have.

By creating an account, placing an order, signing in with Google, or otherwise using our website, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect information in the following ways:

  • Account registration — when you sign up with email, we collect your name, email address, phone number, and a password (stored in hashed form, never in plain text).
  • Google sign-in— if you choose "Continue with Google", we receive your Google account email, name, and profile picture from Google, subject to Google's own privacy policy.
  • Orders and checkout — shipping and billing names, delivery address, city, province, postal code, phone number, order details, and payment-related information such as bank transfer references or payment proof you submit.
  • Contact and support — information you send through our contact form, email, phone, or WhatsApp, including your message content and any attachments.
  1. Home
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  3. Privacy Policy

Privacy Policy

How Solotronics Tech collects, uses, and protects your personal information when you browse, create an account, or shop with us.

Last updated: June 20, 2026

1. Introduction

Solotronics Tech("we", "us", or "our") operates an online store at www.solotronicstech.com selling electrical hardware and related products in Pakistan. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the choices you have.

By creating an account, placing an order, signing in with Google, or otherwise using our website, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect information in the following ways:

  • Account registration — when you sign up with email, we collect your name, email address, phone number, and a password (stored in hashed form, never in plain text).
  • Google sign-in— if you choose "Continue with Google", we receive your Google account email, name, and profile picture from Google, subject to Google's own privacy policy.
  • Orders and checkout — shipping and billing names, delivery address, city, province, postal code, phone number, order details, and payment-related information such as bank transfer references or payment proof you submit.
  • Contact and support — information you send through our contact form, email, phone, or WhatsApp, including your message content and any attachments.
  • Wishlist and cart — products you save or add to your cart, linked to your account or browser session.
  • Technical data — IP address, browser type, device information, pages visited, and cookies or similar technologies used to keep you signed in and operate the store.
  • 3. How We Use Your Information

    We use personal information to:

    • Create and manage your customer account
    • Process, fulfill, and deliver your orders across Pakistan
    • Verify bank transfer payments and confirm orders
    • Send order confirmations, shipping updates, and support replies
    • Respond to product, technical, and warranty enquiries
    • Prevent fraud, abuse, and unauthorized access
    • Improve our website, catalog, and customer experience
    • Comply with applicable legal and tax obligations

    We do not sell your personal information to third parties for their marketing purposes.

    4. Legal Basis for Processing

    We process your data when:

    • You give consent — for example when you create an account, submit a contact form, or agree to this policy at checkout.
    • We have a contract — processing is necessary to provide the products and services you request.
    • We have a legitimate interest — such as securing our platform, preventing fraud, and improving our store, balanced against your privacy rights.
    • We must comply with law — for example record-keeping for tax or consumer protection purposes.
  • Wishlist and cart — products you save or add to your cart, linked to your account or browser session.
  • Technical data — IP address, browser type, device information, pages visited, and cookies or similar technologies used to keep you signed in and operate the store.
  • 3. How We Use Your Information

    We use personal information to:

    • Create and manage your customer account
    • Process, fulfill, and deliver your orders across Pakistan
    • Verify bank transfer payments and confirm orders
    • Send order confirmations, shipping updates, and support replies
    • Respond to product, technical, and warranty enquiries
    • Prevent fraud, abuse, and unauthorized access
    • Improve our website, catalog, and customer experience
    • Comply with applicable legal and tax obligations

    We do not sell your personal information to third parties for their marketing purposes.

    4. Legal Basis for Processing

    We process your data when:

    • You give consent — for example when you create an account, submit a contact form, or agree to this policy at checkout.
    • We have a contract — processing is necessary to provide the products and services you request.
    • We have a legitimate interest — such as securing our platform, preventing fraud, and improving our store, balanced against your privacy rights.
    • We must comply with law — for example record-keeping for tax or consumer protection purposes.

    5. How We Share Information

    We share personal data only when needed to operate our business or meet legal requirements. This may include:

    • Service providers — hosting (e.g. Vercel), database and storage (e.g. Supabase), session/cache services (e.g. Redis/Upstash), email delivery, and analytics tools that process data on our behalf under contractual safeguards.
    • Authentication providers — Google, when you sign in with Google.
    • Delivery partners — couriers and logistics providers to ship your orders.
    • Payment verification — where needed to confirm bank transfers or resolve payment disputes.
    • Legal authorities — when required by law, court order, or to protect our rights, users, or the public.

    We require service providers to use your data only for the services they perform for us and to protect it appropriately.

    5. How We Share Information

    We share personal data only when needed to operate our business or meet legal requirements. This may include:

    • Service providers — hosting (e.g. Vercel), database and storage (e.g. Supabase), session/cache services (e.g. Redis/Upstash), email delivery, and analytics tools that process data on our behalf under contractual safeguards.
    • Authentication providers — Google, when you sign in with Google.
    • Delivery partners — couriers and logistics providers to ship your orders.
    • Payment verification — where needed to confirm bank transfers or resolve payment disputes.
    • Legal authorities — when required by law, court order, or to protect our rights, users, or the public.

    We require service providers to use your data only for the services they perform for us and to protect it appropriately.

    6. Cookies and Similar Technologies

    We use cookies and local storage to keep you signed in, remember your cart, maintain session security, and understand how the site is used. Essential cookies are required for account login and checkout. You can control non-essential cookies through your browser settings, but some features may not work correctly if you disable them.

    7. Data Retention

    We keep personal information only as long as necessary for the purposes described in this policy, including:

    • Account data — while your account is active and for a reasonable period after closure for legal and dispute-resolution purposes.
    • Order records — for the period required by tax, accounting, and consumer protection laws.
    • Support messages — for as long as needed to resolve your enquiry and maintain service history.

    When data is no longer needed, we delete or anonymize it where possible.

    8. Security

    We use technical and organizational measures to protect your information, including encrypted connections (HTTPS), hashed passwords, access controls, and secure cloud infrastructure. However, no method of transmission or storage is completely secure. Please use a strong, unique password and keep your login details confidential.

    9. Your Rights and Choices

    Depending on applicable law, you may have the right to:

    • Access the personal data we hold about you
    • Correct inaccurate or incomplete information
    • Request deletion of your account and associated data
    • Withdraw consent where processing is based on consent
    • Object to or restrict certain processing
    • Receive a copy of your data in a portable format

    You can update much of your profile information from your account profile. To exercise other rights, contact us using the details below. We may need to verify your identity before fulfilling a request.

    6. Cookies and Similar Technologies

    We use cookies and local storage to keep you signed in, remember your cart, maintain session security, and understand how the site is used. Essential cookies are required for account login and checkout. You can control non-essential cookies through your browser settings, but some features may not work correctly if you disable them.

    7. Data Retention

    We keep personal information only as long as necessary for the purposes described in this policy, including:

    • Account data — while your account is active and for a reasonable period after closure for legal and dispute-resolution purposes.
    • Order records — for the period required by tax, accounting, and consumer protection laws.
    • Support messages — for as long as needed to resolve your enquiry and maintain service history.

    When data is no longer needed, we delete or anonymize it where possible.

    8. Security

    We use technical and organizational measures to protect your information, including encrypted connections (HTTPS), hashed passwords, access controls, and secure cloud infrastructure. However, no method of transmission or storage is completely secure. Please use a strong, unique password and keep your login details confidential.

    9. Your Rights and Choices

    Depending on applicable law, you may have the right to:

    • Access the personal data we hold about you
    • Correct inaccurate or incomplete information
    • Request deletion of your account and associated data
    • Withdraw consent where processing is based on consent
    • Object to or restrict certain processing
    • Receive a copy of your data in a portable format

    You can update much of your profile information from your account profile. To exercise other rights, contact us using the details below. We may need to verify your identity before fulfilling a request.

    10. Children's Privacy

    Our store is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

    11. International Data Transfers

    Your information may be processed on servers located outside Pakistan, including by our cloud hosting and infrastructure providers. Where data is transferred internationally, we take steps to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

    12. Third-Party Links

    Our website may link to third-party sites such as Google Maps, social media, or payment resources. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing personal information.

    13. Changes to This Policy

    We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and revise the "Last updated" date. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

    14. Contact Us

    For privacy-related questions, requests, or complaints, contact us at:

    • Solotronics Tech
    • Dawood Mart office 215, 7th floor Main Auto Bahn Road, Latifabad Hyderabad, Sindh
    • Email: info@solotronicstech.com
    • Phone: +92 318 3036638
    • Contact form: /contact

    10. Children's Privacy

    Our store is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

    11. International Data Transfers

    Your information may be processed on servers located outside Pakistan, including by our cloud hosting and infrastructure providers. Where data is transferred internationally, we take steps to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

    12. Third-Party Links

    Our website may link to third-party sites such as Google Maps, social media, or payment resources. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing personal information.

    13. Changes to This Policy

    We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and revise the "Last updated" date. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

    14. Contact Us

    For privacy-related questions, requests, or complaints, contact us at:

    • Solotronics Tech
    • Dawood Mart office 215, 7th floor Main Auto Bahn Road, Latifabad Hyderabad, Sindh
    • Email: info@solotronicstech.com
    • Phone: +92 318 3036638
    • Contact form: /contact
    Hours: Mon–Sat, 9:00 AM – 6:00 PM+24-hour order processing+Genuine electrical hardware+3–7 business days delivery across Pakistan+Hours: Mon–Sat, 9:00 AM – 6:00 PM+24-hour order processing+Genuine electrical hardware+3–7 business days delivery across Pakistan+
    Solotronics TechSOLOTRONICSTECH
    • Home
    • Products
    • About
    • Contact
    fuses
    Hours: Mon–Sat, 9:00 AM – 6:00 PM+24-hour order processing+Genuine electrical hardware+3–7 business days delivery across Pakistan+Hours: Mon–Sat, 9:00 AM – 6:00 PM+24-hour order processing+Genuine electrical hardware+3–7 business days delivery across Pakistan+
    Solotronics TechSOLOTRONICSTECH
    • Home
    • Products
    • About
    • Contact
    fuses

    Electrical hardware, engineered for reliability.

    Electrical hardware, engineered for reliability.

    Solotronics Tech
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    © 2026 Solotronics Tech. All rights reserved. · Hyderabad, Sindh · Nationwide Pakistan

    Hours: Mon–Sat, 9:00 AM – 6:00 PM+24-hour order processing+Genuine electrical hardware+3–7 business days delivery across Pakistan+Hours: Mon–Sat, 9:00 AM – 6:00 PM+24-hour order processing+Genuine electrical hardware+3–7 business days delivery across Pakistan+
    Solotronics TechSOLOTRONICSTECH
    • Home
    • Products
    • About
    • Contact
    fuses